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- existing and potential customers
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- expert
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- experts
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- explanations
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- Facebook groups
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- Facebook Page
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- facts and figures
- family
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- features and benefits
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- finances
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- Flash
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- food
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- forming relationships
- forums
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- freelance copywriters
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- freelancers
- fresh green
- fresh resources
- Friday
- friends
- friendships
- frivolity
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- fulfil a purpose
- functionality
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- funds
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- funny story
- gain trust and credibility
- gaining credibility
- gaining crediibility
- gaining relationships
- gaining trust
- gallon
- games
- gap
- gaps and opportunities
- garden supplies
- general knowledge
- Generation X
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- generosity
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- grab customer's attention
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- green marketing
- grievance
- groundwork
- Groups
- groups and forums
- groups and questions on LinkedIn
- grow
- grow my business
- grow your business
- growing
- growing a business
- growth
- guard's van
- H tags
- half marathon
- handyman
- happy
- hard to read
- hard work
- Harwell
- hash tags
- headline
- headline link
- headlines
- Helecopter
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- helpful
- helping a charity
- helping their clients
- hierarchy
- higher value
- history
- Holiday
- holidays
- home-births
- homepage
- honest
- honest feedback
- honesty
- hosting
- hosting packages
- How do you use Wordpress?
- how to
- how to boost referrals
- how to do marketing
- how to do sales
- how to get more views
- How To Get More Views for Videos
- how to get more work
- how to get referrals
- how to improve my marketing
- how to use marketing
- how to use marketing for your business
- HR
- HR Consultant
- HR specialist
- HTML
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- ideal clients
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- ideas and innovations
- identification
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- Illumine Training
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- images
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- important
- important to understand your customers
- impression
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- impressions
- improvements
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- insurance companies
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- interacting
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- interest
- interested in others
- internet
- internet marketing
- internet spiders
- internet traffic
- interview
- interviews
- Intimacy
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- investment
- invitation
- is my website working
- issues
- Janice Morrison
- jargon
- jargon free
- Java
- Jessops
- job
- job description
- Jobs
- John Lewis
- joomla
- journalists
- journals
- journey
- junk mail
- JustGiving
- keep in touch
- keeping records
- kewords
- key audience
- key message
- key rings
- keyphrases
- keyword
- keyword phrase
- keyword research
- keywords
- keywords for SEO purposes
- know your subject
- knowledge
- Ladies and Gentlemen that Lunch
- ladies that lunch
- land girl
- landing page
- landing pages
- language
- large audience
- laser
- Late Breakfast
- latest activities
- latest information
- launch
- Laurelle Rond
- leader
- Leadership
- leads and enquiries
- leaflet advertising
- learning
- legal
- letters
- level of exposure
- LGL
- light relief
- like-minded businesses
- likeability
- lines of communication
- linguistic creations
- link back to your blog
- LinkedIn Company Page
- linkedin endorsement
- LinkedIn Group
- LinkedIn groups
- LinkedIn profile
- LinkedIn Questions
- links
- listeners
- listening
- listening assignment
- listening skills
- listening to answers
- listening to stories
- lists
- local community
- local journalist
- local magazines
- local networking events
- local service
- local shops
- location
- location based services
- logo
- logos
- london marathon
- long hours
- long term relationships
- long term strategy
- long timespan
- long-term focus
- long-term process
- loyalty
- loyalty to a brand
- ltl
- lunch
- lunchtime meetings
- Ma
- magazine
- magazine feature
- magazine interviews
- Magnetic Marketing
- mailing list
- mailing lists
- main subject
- maintaining credibility
- major achievement
- make each other laugh
- making money
- management
- marekting plan
- market
- market coach
- market research
- market segmentation
- Marketing
- marketing a book
- marketing activities
- Marketing Advice
- marketing agency
- marketing analysis
- marketing and sales
- marketing and selling
- Marketing Bootcamp
- marketing branding
- marketing budget
- marketing campaign
- marketing campaigns
- marketing communication
- Marketing company
- marketing consultant
- Marketing Course
- marketing department
- Marketing Director
- marketing focus
- Marketing for coaches
- marketing for small business
- marketing goals
- Marketing help
- marketing ideas
- marketing issues
- Marketing Job
- Marketing Manager
- Marketing Masterclass
- marketing materials
- marketing mentoring
- marketing messages
- marketing methods
- Marketing Metrics
- marketing mix
- marketing motivation
- marketing on a budget
- marketing orientated
- marketing plan
- marketing planning
- marketing planning workshops
- marketing purposes
- marketing reports
- marketing research
- marketing speak
- marketing specialists
- marketing strategies
- marketing strategy
- marketing support
- marketing tactic
- marketing tactics
- marketing tips
- marketing tool
- Marketing Tools
- marketing top tips
- marketing workshop
- marketing workshops
- marketing your business
- marking
- Mary Portas
- material
- Matt Betterton
- Mayor
- meanings
- measurable
- measure performance
- measurement
- measurements
- Measuring
- Measuring your marketing
- mediation
- meeting
- meeting people
- meetings
- membership
- men & women
- Mentor
- mentoring
- merchant navy
- message
- message of love
- messages
- meta tags
- metatag descriptions
- method
- Michael Losier
- micro-blogging
- Microsoft
- MicroSoft Office 2007
- Microsoft's newsletters
- Mike Chester
- Mike Pagan
- miles
- million miles
- Mind Mapping
- mindset of the management
- minimising wastage
- Mistakes
- Mixx
- mobile marketing
- mobile optimised website
- Mobile sites
- mobile websites
- mobile-ready
- mobiles websites
- monday
- money
- monitor
- monitoring results
- monthly email newsletter
- Monument Business Park
- Morale
- motivation
- move your business forward
- MySQL
- narrow minded
- National Networking Week
- National Trust
- navigation
- Naymz
- need
- negative
- nervous
- nesletters
- NetSki
- network
- Networking
- networking event
- networking events
- networking group
- networking groups
- networking lunch
- networking meeting
- networking meetings
- networking talk
- networks
- never assume anything
- new bloggers
- new book
- new business
- new challenges
- new clients
- new contacts
- new content
- new customers
- new features
- new groups
- new information
- new material
- new product
- new website
- Newbury
- Newbury Volunteer Centre
- Newbury Volunteers Centre
- news
- newsletter
- newsletter content
- newsletter mailing lists
- Newsletters
- newspaper reports
- niche
- niche or subject
- Nick
- Nidhi Narula
- Nigel Morgan
- nlogs
- No 1 on Google
- no barriers
- non-broadcast advertising rules
- non-profit
- non-verbal expression
- nose to the grindstone
- not worth its value
- nothing too much trouble
- November
- nutrition
- nuturing relationships
- NVQ
- objective
- objectives
- obvious questions
- office stationery
- Official Prison Visitor (OPV)
- offline
- one subject that is relevant
- online
- online brochures
- Online Marketing
- online marketing business
- online marketing strategy
- online videos
- online visibility
- opaque
- open ended question
- opening rate
- opinion
- opinion and experience
- opportunities
- opportunity
- opt-in
- optimisation
- optimise a webpage
- optimised words
- optimum results
- orders
- other media
- Outlook
- outsource
- outsourcing
- overcome
- overcome obstacles
- owners
- ownership
- oxford
- Oxfordshire
- PA
- participate in discussions
- participation
- particular niche
- particular subject or topic
- party
- passion
- passionate
- passionate about what you do
- passive marketing
- passports
- past articles
- pay a professional
- pay online
- pay per click
- pay per click advertising
- payment methods
- Paypal
- pdfs
- people
- perfect
- perfect clients
- perfection
- performance
- performance management
- Performing
- permalink
- permalinks
- permission
- peronalised hand written
- personal
- personal attention
- personal attributes
- personal brand
- personal brand marketing plan
- personal branding
- personal choice
- personal communications
- personal service
- personality
- personnel
- persuasion
- Peugeot 106
- phone call
- photo
- Photos
- phrases
- picture
- Pictures
- pie charts
- pilot testing
- pintrest
- place
- plan
- planning
- plugins
- podcasts
- points
- poor quality
- popularity
- portals
- positive
- positive and energetic
- positive attitude
- positive attitude and approach
- positive marketing
- positivity
- post
- post blogs
- Post Office
- posts
- potential client
- potential clients
- poverty
- powerful tool
- powerful tools
- PowerPoint
- PPC
- PR
- pr story
- practice
- practice blogging
- practise
- praise
- pre-launch
- predictions
- preparation
- present and prospective customers
- present your business
- presentation
- presentation skills
- Presentations
- presenting
- presenting yourself
- presents
- press articles
- press release
- price
- price test
- pricing
- printed
- Printed marketing
- printed newsletters
- printed publications
- printer
- prior knowledge
- priorities
- prison
- prison chaplain
- prison governor
- prison visiting
- prison visitor
- prison visitors
- prison visits
- problem
- problems
- problems and solutions
- product
- product and services
- product or service
- products
- products and services
- professional
- professional appearance
- professional help
- professional speaking
- professional speaking association
- professionals
- profile
- profile page
- Profile Pictures
- programme
- programmers
- progress
- progression
- project
- projector screen
- projects
- prominent call to action
- promise
- promote
- promote small businesses
- promote their business
- promote your blog
- promote your business
- promoted with right callibre
- promoting
- promoting your business
- promotion
- promotional
- promotional aid
- promotional freebies
- promotions
- properly targeted
- proposals
- Propositions
- pros and cons
- prospect
- prospect list
- prospecting
- prospective
- prospective clients
- prospective customers
- prospects
- provide a project
- provide a service
- provide what your customers want
- psa
- Public relations
- public speaking
- publications
- publicise your business
- publicising an event
- publicity
- publish
- publish your message
- publish your news
- publishers
- publishing
- publishing a book
- publishing deal
- purchasing
- purchasing lists
- purpose
- putting customers first
- qualify of product
- quality
- quality assurance
- question
- questionnaires
- questions
- Questions and Answers
- queue
- quote
- quotes
- radio interview
- radio interviews
- raise awareness
- raise money for charity
- raising your expertise
- ranked
- Ranking
- rankings
- reader
- reader interaction
- readers
- reading
- Reading Buses
- real-time networking
- real-time updating
- realistic
- reality
- recession
- recognisable
- recognition
- Recognition Express
- Recommedations
- recommendation
- recommendations
- recommending
- recruit local shops
- recruiting
- recruitment
- Red Nose Day
- redesign blogs
- redundant
- reference
- referral
- referral base
- referral programs
- referral status
- Referrals
- refferals
- regular monthly newsletter
- regularly updated
- relationship
- relationship building
- relationship marketing
- relationship with customers
- relationships
- relevant
- relevant and valuable information
- relevant audience
- relevant contacts
- relevant information
- relevant page
- relevant to your business
- relevant Tweets
- reliability
- reminder
- reminder in the diary
- reminiscences from the past
- repeat business
- repetitions
- representatives
- reps
- repuation
- reputation
- reputation and referrals
- research
- resources
- responses
- responsibilities
- responsible business
- result
- results
- retain knowledge
- retreat
- retweet
- retweeting
- review
- reviews
- reward
- rewrite old topics
- right kind of customer
- right way to recruit
- right way to write a post
- Risks
- ritual
- robots
- ROI
- Rollercoaster
- RSS
- RSS feed
- RSS feeds
- rubbish
- running
- sale
- sales
- sales and marketing
- Sales Bootcamp
- sales matrix
- sales offer
- sales pages
- sales pitch
- sales planning
- sales process
- sales script
- salesman
- sample chapter
- samples
- Sarah Wooldridge
- satisfaction
- satisfied customers
- scanning techniques
- schedule
- scintillating stories
- score
- screen advertising
- Scribbles
- search
- search criteria
- search engine
- search engine optimisation
- search engine positioning
- search engine spiders
- search engine traffic
- search engines
- search.twitter.com
- Seasonal marketing
- second opinion
- Secret Shopper
- secret War work
- section
- security checks
- segmentation
- selling
- selling process
- selling services
- selling techniques
- SEO
- series
- service
- service users
- service with a smile
- service-based companies
- services
- servicing
- setting up
- share
- share and follow posts
- share ideas
- share their knowledge or expertise
- sharing
- sharing a discussion
- sharing knowledge
- shopping
- shopping cart system
- shopping carts
- short and snappy
- shorteners
- show respect
- sign
- sign up forms
- signature
- simple reminder system
- simplicity
- situation
- size
- Skiing
- skills
- skills and experience
- skills development
- skoda
- slideshare
- small business
- small businesses
- SMART
- smart goals
- smart phone
- smart phones
- SMEs
- smile
- So What?; tailored service; what benefits they provide through their products or services.;
- sociability
- sociabilty
- sociable
- sociable and approachable
- Social
- social imagination
- social interaction
- Social Media
- social media diary
- Social media in business
- social media profiles
- social media users
- social network
- social networking
- social networking activities
- social networking activity
- social networking seminar
- social networking site
- social networking sites
- social networking tools
- social networking website
- social networking websites
- social sharing networks
- social sharing sites
- socialise
- software
- sole traders
- solution
- solutions
- solutions to problems
- solve
- solve problems
- solve the problems
- solved
- sos marketing workshop
- SOS Workshop
- source of authority
- spam
- speak
- speakers
- speaking
- speaking in public
- special offer
- special offers
- SpecialEffect
- specialised topics
- specific
- specific landing pages
- spend time getting to know your customers
- spending
- spending money
- spending more time with your clients
- spiders
- sponsor
- spot opportunities
- spread your expertise
- spreading expertise
- spreadsheet
- spreadsheets
- squeeze pages
- staff
- staff training
- stakeholders
- stand out from the crowd
- Stands
- start ups
- starting up a business
- stationery
- statistics
- status update
- status updates
- stay positive
- Stephen covey
- story
- strategies
- strategy
- strengths
- stressful
- strong relationships
- studying
- StumbleUpon
- sturdy framework
- style
- subgroups
- subject
- subject matter
- subject of your post
- subjects
- subscription
- subscription through RSS
- subscriptions
- subscriptions to RSS feeds
- success
- successful
- successful business
- successful businesses
- suggestions
- summary
- summer holiday
- supermarkets
- Supplier Code of Conduct
- suppliers
- supply and demand
- support
- supporters
- Supporting Relationship
- survey
- surveys
- survive
- survive in business
- sustainable report
- SWOT analysis
- SWOT Analysis; Strengths; Weaknesses; Opportunities; Threats; clients; building up the relationship; referrals; service they wanted; social networking to promote their businesses; PR agents
- symbols
- sympathy
- synchrony
- tactic
- tactics
- tags
- talk
- talk to your clients
- talks
- target audience
- target market
- targeted
- targeted mailing list
- targeted marketing
- targets
- team
- teasers
- techincal
- technical
- technician
- techniques
- technological revolution
- technology
- telemarketing
- telesales
- ten successful years in business
- testimonial
- testimonials
- testing
- Thames Training
- thank you
- The Brooke Hospital for Animals
- the client magnet
- The E-Myth Revisited by Michael Gerber
- the room listens when you speak
- the way we speak
- themes
- Third World
- thought leadership
- threats
- tickets
- time
- time and effort
- time and resources
- time for marketing
- time-bound
- time-value benefits
- timings
- tinyurl
- tips
- titles
- Toastmasters
- tone
- tone and pace
- tools
- top tips
- topics
- tracking
- trade show
- traditional
- traffic
- traffic to your blog
- trainer
- trainers
- training
- trains
- transfer the contents
- transport
- trends
- true stories
- trust
- truthful
- Tumblr
- tupe of business
- turn features into benefits
- turnover
- TV
- Tweet
- TweetDeck
- tweeting
- Tweetmeme
- tweets
- tweets that promote
- Twitter streams
- twittering activities
- understand your business
- understand your customers
- understanding
- understanding of the environment
- Understanding your market
- unique
- unique selling point
- up to date
- Updates
- updating
- updating information
- upsell
- upselling
- upset
- URL
- use data correctly
- useful contacts
- users
- using the environment
- USP
- USPs
- valuable
- valuable expertise
- valuable information
- value
- value and quality
- values
- venue
- vibes
- video
- video clips
- video in business
- video marketing
- video testimonials
- video views
- videos
- videos in marketing
- vidoes in business
- Vimeo
- viral marketing
- virtual administration
- Virtual Assistant
- visibility
- visibility on the internet
- visible
- vision
- vision and mission
- visiting cards
- visitor interaction
- visitor traffic
- visitors
- Visual
- voice
- voluntary
- voluntary information
- volunteer
- Volunteer Recruitment Agency
- volunteering with local charities
- volunteers
- volvo
- vouchers
- Waitrose
- walk your talk
- warwickshire
- waste of time
- waste of time and money
- wasting money
- wasting time
- weaknesses
- Web 1.0
- Web 2.0
- Web 3.0
- web developers
- webcopy
- webinar
- Webinars
- weblog
- webpage
- webpages
- website
- website address
- website audit
- website bounces
- website copy
- website developer
- website development
- website management
- website review
- website structure
- website traffic
- website update
- website visitors
- website's index page
- Websites
- weekly goals
- well-written landing page
- what customers want or need
- what do customers want?
- what do you do?
- what does my business do?
- what is important?
- what people want
- what's the point;
- where is your business
- who would notice?
- whu us
- wide audience
- wifi
- window blinds
- windows
- winner
- word of mouth
- WordArt
- Wordpress
- WordPress.com
- WordPress.org
- words
- work
- work on commission
- work place
- workbook
- working
- workshop
- workshops
- World War 2
- world wide web
- worrkshop
- write
- write a book
- write good content
- writing
- writing a book
- writing articles
- writing for your blog
- writing great content
- Yan Couper-Harris
- you
- your business
- YouTube
- YouTube vs Vimeo
- zen
Wednesday 14 June 2017
In an earlier blog this year (which you can find here) we looked at how important it is to get clear on where you are, before […]
Wednesday 27 March 2013
In a previous blog post I wrote about our client, Lorraine, who ran a very successful event. Click here to read about what made it so […]
Wednesday 13 March 2013
I’d like to tell you about two of our clients who have recently run very successful events. For both of them, the secret to the success […]