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- likeability
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- long timespan
- long-term focus
- long-term process
- loyalty
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- ltl
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- Ma
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- Magnetic Marketing
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- main subject
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- major achievement
- make each other laugh
- making money
- management
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- marketing and sales
- marketing and selling
- Marketing Bootcamp
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- Marketing company
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- Marketing Course
- marketing department
- Marketing Director
- marketing focus
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- marketing goals
- Marketing help
- marketing ideas
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- Marketing Job
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- marketing materials
- marketing mentoring
- marketing messages
- marketing methods
- Marketing Metrics
- marketing mix
- marketing motivation
- marketing on a budget
- marketing orientated
- marketing plan
- marketing planning
- marketing planning workshops
- marketing purposes
- marketing reports
- marketing research
- marketing speak
- marketing specialists
- marketing strategies
- marketing strategy
- marketing support
- marketing tactic
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- marketing tips
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- marketing top tips
- marketing workshop
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- marketing your business
- marking
- Mary Portas
- material
- Matt Betterton
- Mayor
- meanings
- measurable
- measure performance
- measurement
- measurements
- Measuring
- Measuring your marketing
- mediation
- meeting
- meeting people
- meetings
- membership
- men & women
- Mentor
- mentoring
- merchant navy
- message
- message of love
- messages
- meta tags
- metatag descriptions
- method
- Michael Losier
- micro-blogging
- Microsoft
- MicroSoft Office 2007
- Microsoft's newsletters
- Mike Chester
- Mike Pagan
- miles
- million miles
- Mind Mapping
- mindset of the management
- minimising wastage
- Mistakes
- Mixx
- mobile marketing
- mobile optimised website
- Mobile sites
- mobile websites
- mobile-ready
- mobiles websites
- monday
- money
- monitor
- monitoring results
- monthly email newsletter
- Monument Business Park
- Morale
- motivation
- move your business forward
- MySQL
- narrow minded
- National Networking Week
- National Trust
- navigation
- Naymz
- need
- negative
- nervous
- nesletters
- NetSki
- network
- Networking
- networking event
- networking events
- networking group
- networking groups
- networking lunch
- networking meeting
- networking meetings
- networking talk
- networks
- never assume anything
- new bloggers
- new book
- new business
- new challenges
- new clients
- new contacts
- new content
- new customers
- new features
- new groups
- new information
- new material
- new product
- new website
- Newbury
- Newbury Volunteer Centre
- Newbury Volunteers Centre
- news
- newsletter
- newsletter content
- newsletter mailing lists
- Newsletters
- newspaper reports
- niche
- niche or subject
- Nick
- Nidhi Narula
- Nigel Morgan
- nlogs
- No 1 on Google
- no barriers
- non-broadcast advertising rules
- non-profit
- non-verbal expression
- nose to the grindstone
- not worth its value
- nothing too much trouble
- November
- nutrition
- nuturing relationships
- NVQ
- objective
- objectives
- obvious questions
- office stationery
- Official Prison Visitor (OPV)
- offline
- one subject that is relevant
- online
- online brochures
- Online Marketing
- online marketing business
- online marketing strategy
- online videos
- online visibility
- opaque
- open ended question
- opening rate
- opinion
- opinion and experience
- opportunities
- opportunity
- opt-in
- optimisation
- optimise a webpage
- optimised words
- optimum results
- orders
- other media
- Outlook
- outsource
- outsourcing
- overcome
- overcome obstacles
- owners
- ownership
- oxford
- Oxfordshire
- PA
- participate in discussions
- participation
- particular niche
- particular subject or topic
- party
- passion
- passionate
- passionate about what you do
- passive marketing
- passports
- past articles
- pay a professional
- pay online
- pay per click
- pay per click advertising
- payment methods
- Paypal
- pdfs
- people
- perfect
- perfect clients
- perfection
- performance
- performance management
- Performing
- permalink
- permalinks
- permission
- peronalised hand written
- personal
- personal attention
- personal attributes
- personal brand
- personal brand marketing plan
- personal branding
- personal choice
- personal communications
- personal service
- personality
- personnel
- persuasion
- Peugeot 106
- phone call
- photo
- Photos
- phrases
- picture
- Pictures
- pie charts
- pilot testing
- pintrest
- place
- plan
- planning
- plugins
- podcasts
- points
- poor quality
- popularity
- portals
- positive
- positive and energetic
- positive attitude
- positive attitude and approach
- positive marketing
- positivity
- post
- post blogs
- Post Office
- posts
- potential client
- potential clients
- poverty
- powerful tool
- powerful tools
- PowerPoint
- PPC
- PR
- pr story
- practice
- practice blogging
- practise
- praise
- pre-launch
- predictions
- preparation
- present and prospective customers
- present your business
- presentation
- presentation skills
- Presentations
- presenting
- presenting yourself
- presents
- press articles
- press release
- price
- price test
- pricing
- printed
- Printed marketing
- printed newsletters
- printed publications
- printer
- prior knowledge
- priorities
- prison
- prison chaplain
- prison governor
- prison visiting
- prison visitor
- prison visitors
- prison visits
- problem
- problems
- problems and solutions
- product
- product and services
- product or service
- products
- products and services
- professional
- professional appearance
- professional help
- professional speaking
- professional speaking association
- professionals
- profile
- profile page
- Profile Pictures
- programme
- programmers
- progress
- progression
- project
- projector screen
- projects
- prominent call to action
- promise
- promote
- promote small businesses
- promote their business
- promote your blog
- promote your business
- promoted with right callibre
- promoting
- promoting your business
- promotion
- promotional
- promotional aid
- promotional freebies
- promotions
- properly targeted
- proposals
- Propositions
- pros and cons
- prospect
- prospect list
- prospecting
- prospective
- prospective clients
- prospective customers
- prospects
- provide a project
- provide a service
- provide what your customers want
- psa
- Public relations
- public speaking
- publications
- publicise your business
- publicising an event
- publicity
- publish
- publish your message
- publish your news
- publishers
- publishing
- publishing a book
- publishing deal
- purchasing
- purchasing lists
- purpose
- putting customers first
- qualify of product
- quality
- quality assurance
- question
- questionnaires
- questions
- Questions and Answers
- queue
- quote
- quotes
- radio interview
- radio interviews
- raise awareness
- raise money for charity
- raising your expertise
- ranked
- Ranking
- rankings
- reader
- reader interaction
- readers
- reading
- Reading Buses
- real-time networking
- real-time updating
- realistic
- reality
- recession
- recognisable
- recognition
- Recognition Express
- Recommedations
- recommendation
- recommendations
- recommending
- recruit local shops
- recruiting
- recruitment
- Red Nose Day
- redesign blogs
- redundant
- reference
- referral
- referral base
- referral programs
- referral status
- Referrals
- refferals
- regular monthly newsletter
- regularly updated
- relationship
- relationship building
- relationship marketing
- relationship with customers
- relationships
- relevant
- relevant and valuable information
- relevant audience
- relevant contacts
- relevant information
- relevant page
- relevant to your business
- relevant Tweets
- reliability
- reminder
- reminder in the diary
- reminiscences from the past
- repeat business
- repetitions
- representatives
- reps
- repuation
- reputation
- reputation and referrals
- research
- resources
- responses
- responsibilities
- responsible business
- result
- results
- retain knowledge
- retreat
- retweet
- retweeting
- review
- reviews
- reward
- rewrite old topics
- right kind of customer
- right way to recruit
- right way to write a post
- Risks
- ritual
- robots
- ROI
- Rollercoaster
- RSS
- RSS feed
- RSS feeds
- rubbish
- running
- sale
- sales
- sales and marketing
- Sales Bootcamp
- sales matrix
- sales offer
- sales pages
- sales pitch
- sales planning
- sales process
- sales script
- salesman
- sample chapter
- samples
- Sarah Wooldridge
- satisfaction
- satisfied customers
- scanning techniques
- schedule
- scintillating stories
- score
- screen advertising
- Scribbles
- search
- search criteria
- search engine
- search engine optimisation
- search engine positioning
- search engine spiders
- search engine traffic
- search engines
- search.twitter.com
- Seasonal marketing
- second opinion
- Secret Shopper
- secret War work
- section
- security checks
- segmentation
- selling
- selling process
- selling services
- selling techniques
- SEO
- series
- service
- service users
- service with a smile
- service-based companies
- services
- servicing
- setting up
- share
- share and follow posts
- share ideas
- share their knowledge or expertise
- sharing
- sharing a discussion
- sharing knowledge
- shopping
- shopping cart system
- shopping carts
- short and snappy
- shorteners
- show respect
- sign
- sign up forms
- signature
- simple reminder system
- simplicity
- situation
- size
- Skiing
- skills
- skills and experience
- skills development
- skoda
- slideshare
- small business
- small businesses
- SMART
- smart goals
- smart phone
- smart phones
- SMEs
- smile
- So What?; tailored service; what benefits they provide through their products or services.;
- sociability
- sociabilty
- sociable
- sociable and approachable
- Social
- social imagination
- social interaction
- Social Media
- social media diary
- Social media in business
- social media profiles
- social media users
- social network
- social networking
- social networking activities
- social networking activity
- social networking seminar
- social networking site
- social networking sites
- social networking tools
- social networking website
- social networking websites
- social sharing networks
- social sharing sites
- socialise
- software
- sole traders
- solution
- solutions
- solutions to problems
- solve
- solve problems
- solve the problems
- solved
- sos marketing workshop
- SOS Workshop
- source of authority
- spam
- speak
- speakers
- speaking
- speaking in public
- special offer
- special offers
- SpecialEffect
- specialised topics
- specific
- specific landing pages
- spend time getting to know your customers
- spending
- spending money
- spending more time with your clients
- spiders
- sponsor
- spot opportunities
- spread your expertise
- spreading expertise
- spreadsheet
- spreadsheets
- squeeze pages
- staff
- staff training
- stakeholders
- stand out from the crowd
- Stands
- start ups
- starting up a business
- stationery
- statistics
- status update
- status updates
- stay positive
- Stephen covey
- story
- strategies
- strategy
- strengths
- stressful
- strong relationships
- studying
- StumbleUpon
- sturdy framework
- style
- subgroups
- subject
- subject matter
- subject of your post
- subjects
- subscription
- subscription through RSS
- subscriptions
- subscriptions to RSS feeds
- success
- successful
- successful business
- successful businesses
- suggestions
- summary
- summer holiday
- supermarkets
- Supplier Code of Conduct
- suppliers
- supply and demand
- support
- supporters
- Supporting Relationship
- survey
- surveys
- survive
- survive in business
- sustainable report
- SWOT analysis
- SWOT Analysis; Strengths; Weaknesses; Opportunities; Threats; clients; building up the relationship; referrals; service they wanted; social networking to promote their businesses; PR agents
- symbols
- sympathy
- synchrony
- tactic
- tactics
- tags
- talk
- talk to your clients
- talks
- target audience
- target market
- targeted
- targeted mailing list
- targeted marketing
- targets
- team
- teasers
- techincal
- technical
- technician
- techniques
- technological revolution
- technology
- telemarketing
- telesales
- ten successful years in business
- testimonial
- testimonials
- testing
- Thames Training
- thank you
- The Brooke Hospital for Animals
- the client magnet
- The E-Myth Revisited by Michael Gerber
- the room listens when you speak
- the way we speak
- themes
- Third World
- thought leadership
- threats
- tickets
- time
- time and effort
- time and resources
- time for marketing
- time-bound
- time-value benefits
- timings
- tinyurl
- tips
- titles
- Toastmasters
- tone
- tone and pace
- tools
- top tips
- topics
- tracking
- trade show
- traditional
- traffic
- traffic to your blog
- trainer
- trainers
- training
- trains
- transfer the contents
- transport
- trends
- true stories
- trust
- truthful
- Tumblr
- tupe of business
- turn features into benefits
- turnover
- TV
- Tweet
- TweetDeck
- tweeting
- Tweetmeme
- tweets
- tweets that promote
- Twitter streams
- twittering activities
- understand your business
- understand your customers
- understanding
- understanding of the environment
- Understanding your market
- unique
- unique selling point
- up to date
- Updates
- updating
- updating information
- upsell
- upselling
- upset
- URL
- use data correctly
- useful contacts
- users
- using the environment
- USP
- USPs
- valuable
- valuable expertise
- valuable information
- value
- value and quality
- values
- venue
- vibes
- video
- video clips
- video in business
- video marketing
- video testimonials
- video views
- videos
- videos in marketing
- vidoes in business
- Vimeo
- viral marketing
- virtual administration
- Virtual Assistant
- visibility
- visibility on the internet
- visible
- vision
- vision and mission
- visiting cards
- visitor interaction
- visitor traffic
- visitors
- Visual
- voice
- voluntary
- voluntary information
- volunteer
- Volunteer Recruitment Agency
- volunteering with local charities
- volunteers
- volvo
- vouchers
- Waitrose
- walk your talk
- warwickshire
- waste of time
- waste of time and money
- wasting money
- wasting time
- weaknesses
- Web 1.0
- Web 2.0
- Web 3.0
- web developers
- webcopy
- webinar
- Webinars
- weblog
- webpage
- webpages
- website
- website address
- website audit
- website bounces
- website copy
- website developer
- website development
- website management
- website review
- website structure
- website traffic
- website update
- website visitors
- website's index page
- Websites
- weekly goals
- well-written landing page
- what customers want or need
- what do customers want?
- what do you do?
- what does my business do?
- what is important?
- what people want
- what's the point;
- where is your business
- who would notice?
- whu us
- wide audience
- wifi
- window blinds
- windows
- winner
- word of mouth
- WordArt
- Wordpress
- WordPress.com
- WordPress.org
- words
- work
- work on commission
- work place
- workbook
- working
- workshop
- workshops
- World War 2
- world wide web
- worrkshop
- write
- write a book
- write good content
- writing
- writing a book
- writing articles
- writing for your blog
- writing great content
- Yan Couper-Harris
- you
- your business
- YouTube
- YouTube vs Vimeo
- zen
Wednesday 11 May 2016
In last week’s blog we looked at the problem that many small businesses face – the cost of marketing. Yes, it can be expensive, especially if […]
Wednesday 16 September 2015
Do you actively encourage people to refer your business to others, or do you just wait for a nice referral to come along? Are you doing […]
Wednesday 22 October 2014
What’s the Best Way to Get Referrals? By Saying Thank You! I keep hearing people talk about ‘referral strategies’ and a number of my clients have […]