customer loyalty
- Filter by
- Categories
- Tags
- Authors
- Show all
- All
- Appletree Marketing
- Blogs
- Books
- Brand Recognition
- Clients
- Content
- Copywriting
- CSR
- Databases
- Email newsletters
- Marketing
- Marketing Motivation
- Marketing Planning & Marketing Strategy
- Measurement
- Networking
- Newsletters
- Online Marketing
- PR
- Presentations
- Referrals & Recommendations
- Reputation
- Sales
- Social Media
- Targeted Marketing
- Uncategorized
- USP
- Videos
- Websites
- Workshops
- All
- #ff
- 10 questions
- 10% Method
- 2011
- 2013
- 3 pillars
- 9 stage process
- a better place
- a-z of marketing
- ABC of Marketing
- Account Manager
- Accountant
- accounting purposes
- accounts
- achievable
- achieve
- achievement
- acknowledgement
- active
- activities
- activity
- activity feeds
- actual
- actually do
- ad hoc
- ad hoc marketing
- add value
- added value
- adding value
- Admin
- Administration
- advantage
- advantage of contacting customers in advance
- Adverrtising Standards Authority
- advertise
- advertising
- advertising and affiliates
- Advertising Standards Authority
- Adverts
- advice
- advise
- advocacy
- advocates
- Adwords campaign
- aid recognition
- Akismet
- algorithmic
- alienware
- alienware laptop
- aligned
- allow
- alt tags
- alt tags to pictures
- altruism
- alumni
- Amazon
- analogies
- analyse the problem
- analysis
- analytics
- angry customers
- animals
- animate
- animation with images and graphics for websites
- answer
- answers
- Appletree
- Appletree Client
- Appletree Marketing
- Appletree Publications
- appreciation
- apprentice
- apprentice scheme
- apprenticeship
- archive
- area of expertise
- Argos
- articles
- ASA
- ask questions
- asked questions
- asking a question
- attact
- attention
- attitude
- attract ideal clients
- attract perfect clients
- attract their attention
- attracted
- attracting ideal clients
- attracting perfect clients
- attraction
- attractive
- audience
- audience's point of view
- authentic
- authenticity
- automate your tweets
- avatar
- avoid annoying your customers
- award
- awards
- awareness
- b is for business networking
- Baby Boomers
- background information
- backlinks
- badges
- baggage
- bah humburg
- balanced
- Banners
- bargain books
- BBC Radio Oxford
- BBC website
- be polite
- bear
- behind the scenes
- being silly
- beliefs
- benchmark
- beneficial
- benefits
- benefits and features
- benefits of product
- Berkshire
- Berkshire Recognition Awards 2010
- best
- Best Answer
- best solution
- better service
- biggest customer problem
- bike
- Birds eye view
- birthday
- Birthday Party
- birthdays
- blog
- blog carnival
- blog content
- blog designs
- blog feed
- blog package
- blog post
- blog posts
- blogers
- bloggers
- blogging
- blogging beginner
- blogging etiquette
- blogging mind-set
- blogging platform
- blogging sceptics
- blogrolls
- blogs
- blogs and blogging
- blogs as businesses
- blogsites
- blowing your trumpet
- body language
- book
- book consultant
- book publishing
- book tour
- book worm
- book writing
- bookmark
- books
- Bootcamp
- bounce
- brand
- brand awareness
- Brand Recognition
- branding
- brands
- bright apples
- brilliant service
- bring your slides to life
- brings in busines
- brochure
- Brooke Hospital
- browser title
- browsers
- BT
- budget
- build
- build up your audience
- building
- building relationships
- building up relationships
- building your reputation
- bullet points
- business
- business blog
- business card
- business cards
- business data
- business examples
- business goals
- business growth
- Business image
- business issues
- business network
- business owner
- Business Plan
- business planning
- business portrayal
- business profile
- business promoting
- business relationships
- business reputation
- business strategy
- business success
- business survival
- business tool
- business use
- businesses
- BusinessPreparations
- busy
- buyer behaviour
- buying
- buying a business
- buying clicks
- buying followers
- buying likes
- buying power
- buzz
- cake
- call
- call to action
- campaigns
- CAP code
- car
- carbon footprint
- card
- care
- case studies
- case study
- catalogue
- categories
- cause-related marketing
- celebrate
- CEOs
- Chalgrove
- challenge
- challenges
- Changes
- Chantal Cornelius
- Chapter Six
- chapters
- characters
- charge top prices
- charitable work
- charities
- charity
- charity event
- charity work
- chart
- cheaper
- check in
- check list
- chosen niche
- Christmas
- Christmas card
- Christmas cards
- CIM
- clear navigation
- clear objectives
- Clerk to the Governors
- clever use
- client
- client relationships
- client retention
- client satisfaction
- client survey
- Clients
- clients and prospects
- clients or followers
- clients' business
- clips
- close the deal
- CMS
- coach
- coaches
- coaching
- coaching sessions
- code
- Cold Calling
- collaboration
- collaborative
- colleague
- colleagues
- collecting data about your customers
- college
- colour scheme
- colourful and informative presentations
- comments
- commitment
- communicate
- communicate with clients
- communicating with people
- communication
- communication skills
- communication tool
- communications
- communications audit
- community
- community portal
- companies
- company
- competed on price
- competition
- competitive
- competitor
- competitor awareness
- competitors
- complaint
- complaints
- complimentary
- composure
- comprehension
- Compton
- Compton Day Care Centre
- Compton Day Centre
- concentration
- conference
- confidence
- configuration
- connecting
- connections
- consistencies in branding
- consistency
- consistent
- consistent brand
- consistent updating
- consistent use
- consultancy
- consultant
- consultants
- consulting
- contact
- contact details
- contact form
- contact information
- contact list
- contacts
- content
- content management system
- content management systems
- Content management sytem
- content marketing
- contextual links
- contribute
- contribution
- contributions
- conversation
- conversational medium
- conversational pieces
- conversations
- conversion
- conversions into business
- copies
- copy
- Copy Writing
- copywriting
- core values
- corporate
- Corporate Hippy
- corporate identity
- Corporate Social Responsibility
- correct breathing
- correct impression
- correct meaning
- correct social media for your target market
- cost
- cost effective way to promote your business
- costs
- courteous staff
- cover the distance
- crawlers
- CRB
- create an awareness
- create impact
- creating
- creating a package
- creating communities
- creating relationships
- creating services
- creative marketing
- credibility
- criticism
- CRM
- crossing the threshhold
- CSR
- CSR Champion
- CSR report
- CSS
- culture
- curiosity
- curtains
- custom
- customer
- customer base
- customer data
- customer excellence
- customer experience
- customer feedback
- customer focus
- customer loyalty
- customer relationship marketing
- customer relationships
- customer research
- customer satisfaction
- customer segmentation
- customer service
- Customer Service Administrator
- customer services
- customer survey
- customers
- customers service
- customers want
- customers' attention
- customers' benefit
- customers' names
- customers' needs and wants
- customers' point of view
- customers' problems
- CV
- dairy maid
- Dale Cooke
- dark background
- data gathering
- data management
- data software
- database
- Day Care Centre
- Day Centre
- DDA
- deadlines
- Debbie Rushton
- decision making process
- decorating mugs
- dedication
- delegates
- Delicious
- deliver the right message
- delivering
- dell
- demonstration
- demoralizing
- description
- description tags
- design
- desire
- determination
- develop a voice
- develop our skills
- developing your business
- development
- dialogue
- Diane Phillips
- Dianne Beechey
- dicussion
- Didcot
- differences
- differentiate from competitors
- Digg
- digital
- digital marketing
- digital media
- digital presence
- direct email campaign
- direct mail
- direct mailing
- direction
- discounts
- discretionary discounts
- discussion
- dismissal
- Disneyland Paris
- distinctive style
- distribution
- disused railway line
- dividing market
- doing little things well
- domain name
- donation
- double glazed
- double glazing
- drafty windows
- dream clients
- dreams
- drip-feed
- drive
- driving a business forward
- driving traffic
- Drupal
- dumping your mailing list
- dymanic
- E Newsletters
- e-books
- e-newsletter
- early-bird incentives
- earthquakes in Japan
- easy
- eaves-dropper
- Ebooks
- ecommerce
- ects
- education
- educational
- effect
- effective
- effective newsletter
- effectiveness
- Egg
- elizabeth kuhnke communications
- eloquent ladies
- email addresses
- email campaign
- email marketing
- email newsletter
- email newsletters
- emails
- emotion
- empathy
- emphathising with problem
- employee
- empowerment
- encourage
- encourage a response
- endorsement
- energy
- energy usage
- eNewsletters
- engage
- engagement
- engaging in conversation
- engine
- enlightened business
- Enlightened Voice Workshops
- entertaining
- enthusiasm
- entrance page
- entrepreneur
- entrepreneurs
- environment
- eradicated
- establishing a business
- event
- event marketing
- events
- Everest
- everyday words
- Excel
- excellent content
- excellent customer service
- excerpt
- exchange
- exercise
- Exhibit stands
- exhibition
- Exhibitions
- existing
- existing and potential customers
- existing clients
- existing customers
- existing strategy
- expectations
- expensive
- experience
- Experience Business
- expert
- expert in writing copy
- expertise
- expertise status
- experts
- explain your business
- explanations
- expo
- fabulous tip
- Facebook Insight
- Facebook Page
- Facebook Pages
- Facebook Post
- fact finding
- fact sheet
- facts and figures
- family
- famine
- fans
- Fantastico
- faqs
- Farnborough
- fascinating facts
- FastTracking
- feast
- feast and famine
- features and benefits
- featurette
- feedback
- Festivle
- fill that gap
- finance
- finances
- find
- find and connect
- finding clients
- First Direct
- first impressions
- Fit the Best
- Flash
- flexibile
- Flickr
- focus
- focused
- focused marketing
- follow
- followers
- follows links
- food
- form relationships
- forming relationships
- forums
- four ps
- Foursquare
- free promotion
- freelance copywriters
- freelance journalist
- freelancers
- fresh green
- fresh resources
- Friday
- friends
- friendships
- frivolity
- FSB
- FTP
- fulfil a purpose
- functionality
- fundraising
- funds
- funniest
- funny story
- gain trust and credibility
- gaining credibility
- gaining crediibility
- gaining relationships
- gaining trust
- gallon
- games
- gap
- gaps and opportunities
- garden supplies
- general knowledge
- Generation X
- Generation Y
- generosity
- genuine
- geo-location tagging
- getting my work done
- give and take
- gleaning news
- glitches
- global
- goal
- goals
- goals set up
- going green
- Golf
- good advice
- good attributes
- good customer experience
- good headline
- good quality
- good quality tweets
- goodwill
- Google Adword campaign
- Google Adwords
- Google Alerts
- Google Analytics
- Google Panda
- Google search
- Google Update
- gossip
- Governmental cuts
- grab customer's attention
- graphic designers
- graphics
- gratitude
- great impression
- great offer
- green marketing
- grievance
- groundwork
- Groups
- groups and forums
- groups and questions on LinkedIn
- grow
- grow my business
- grow your business
- growing
- growing a business
- growth
- guard's van
- H tags
- half marathon
- handyman
- happy
- hard to read
- hard work
- Harwell
- hash tags
- headline
- headline link
- headlines
- Helecopter
- help
- helpful
- helping a charity
- helping their clients
- hierarchy
- higher value
- history
- Holiday
- holidays
- home-births
- homepage
- honest
- honest feedback
- honesty
- hosting
- hosting packages
- How do you use Wordpress?
- how to
- how to boost referrals
- how to do marketing
- how to do sales
- how to get more views
- How To Get More Views for Videos
- how to get more work
- how to get referrals
- how to improve my marketing
- how to use marketing
- how to use marketing for your business
- HR
- HR Consultant
- HR specialist
- HTML
- Humour
- ideal client
- ideal clients
- ideal customers
- ideas
- ideas and innovations
- identification
- identity
- Illumine Training
- image
- imagery
- images
- imagination
- important
- important to understand your customers
- impression
- impressionable
- impressions
- improvements
- improving their performance
- incentive
- incentives
- incentivised call to action
- incoming links
- increase your visibility
- increasing business visibility
- increasing membership
- index page
- industry
- information
- innovate
- Innovation Centre
- inquiry
- inspiration
- installation
- instructions
- insurance companies
- intangible
- integrated
- integrated marketng
- integration
- interact
- interact with visitors
- interacting
- Interaction
- interactive
- interest
- interested in others
- internet
- internet marketing
- internet spiders
- internet traffic
- interview
- interviews
- Intimacy
- invest
- investment
- invitation
- is my website working
- issues
- Janice Morrison
- jargon
- jargon free
- Java
- Jessops
- job
- job description
- Jobs
- John Lewis
- joomla
- journalists
- journals
- journey
- junk mail
- JustGiving
- keep in touch
- keeping records
- kewords
- key audience
- key message
- key rings
- keyphrases
- keyword
- keyword phrase
- keyword research
- keywords
- keywords for SEO purposes
- know your subject
- knowledge
- Ladies and Gentlemen that Lunch
- ladies that lunch
- land girl
- landing page
- landing pages
- language
- large audience
- laser
- Late Breakfast
- latest activities
- latest information
- launch
- Laurelle Rond
- leader
- Leadership
- leads and enquiries
- leaflet advertising
- learning
- legal
- letters
- level of exposure
- LGL
- light relief
- like-minded businesses
- likeability
- lines of communication
- linguistic creations
- link back to your blog
- LinkedIn Company Page
- linkedin endorsement
- LinkedIn Group
- LinkedIn groups
- LinkedIn profile
- LinkedIn Questions
- links
- listeners
- listening
- listening assignment
- listening skills
- listening to answers
- listening to stories
- lists
- local community
- local journalist
- local magazines
- local networking events
- local service
- local shops
- location
- location based services
- logo
- logos
- london marathon
- long hours
- long term relationships
- long term strategy
- long timespan
- long-term focus
- long-term process
- loyalty
- loyalty to a brand
- ltl
- lunch
- lunchtime meetings
- Ma
- magazine
- magazine feature
- magazine interviews
- Magnetic Marketing
- mailing list
- mailing lists
- main subject
- maintaining credibility
- major achievement
- make each other laugh
- making money
- management
- marekting plan
- market
- market coach
- market research
- market segmentation
- Marketing
- marketing a book
- marketing activities
- Marketing Advice
- marketing agency
- marketing analysis
- marketing and sales
- marketing and selling
- Marketing Bootcamp
- marketing branding
- marketing budget
- marketing campaign
- marketing campaigns
- marketing communication
- Marketing company
- marketing consultant
- Marketing Course
- marketing department
- Marketing Director
- marketing focus
- Marketing for coaches
- marketing for small business
- marketing goals
- Marketing help
- marketing ideas
- marketing issues
- Marketing Job
- Marketing Manager
- Marketing Masterclass
- marketing materials
- marketing mentoring
- marketing messages
- marketing methods
- Marketing Metrics
- marketing mix
- marketing motivation
- marketing on a budget
- marketing orientated
- marketing plan
- marketing planning
- marketing planning workshops
- marketing purposes
- marketing reports
- marketing research
- marketing speak
- marketing specialists
- marketing strategies
- marketing strategy
- marketing support
- marketing tactic
- marketing tactics
- marketing tips
- marketing tool
- Marketing Tools
- marketing top tips
- marketing workshop
- marketing workshops
- marketing your business
- marking
- Mary Portas
- material
- Matt Betterton
- Mayor
- meanings
- measurable
- measure performance
- measurement
- measurements
- Measuring
- Measuring your marketing
- mediation
- meeting
- meeting people
- meetings
- membership
- men & women
- Mentor
- mentoring
- merchant navy
- message
- message of love
- messages
- meta tags
- metatag descriptions
- method
- Michael Losier
- micro-blogging
- Microsoft
- MicroSoft Office 2007
- Microsoft's newsletters
- Mike Chester
- Mike Pagan
- miles
- million miles
- Mind Mapping
- mindset of the management
- minimising wastage
- Mistakes
- Mixx
- mobile marketing
- mobile optimised website
- Mobile sites
- mobile websites
- mobile-ready
- mobiles websites
- monday
- money
- monitor
- monitoring results
- monthly email newsletter
- Monument Business Park
- Morale
- motivation
- move your business forward
- MySQL
- narrow minded
- National Networking Week
- National Trust
- navigation
- Naymz
- need
- negative
- nervous
- nesletters
- NetSki
- network
- Networking
- networking event
- networking events
- networking group
- networking groups
- networking lunch
- networking meeting
- networking meetings
- networking talk
- networks
- never assume anything
- new bloggers
- new book
- new business
- new challenges
- new clients
- new contacts
- new content
- new customers
- new features
- new groups
- new information
- new material
- new product
- new website
- Newbury
- Newbury Volunteer Centre
- Newbury Volunteers Centre
- news
- newsletter
- newsletter content
- newsletter mailing lists
- Newsletters
- newspaper reports
- niche
- niche or subject
- Nick
- Nidhi Narula
- Nigel Morgan
- nlogs
- No 1 on Google
- no barriers
- non-broadcast advertising rules
- non-profit
- non-verbal expression
- nose to the grindstone
- not worth its value
- nothing too much trouble
- November
- nutrition
- nuturing relationships
- NVQ
- objective
- objectives
- obvious questions
- office stationery
- Official Prison Visitor (OPV)
- offline
- one subject that is relevant
- online
- online brochures
- Online Marketing
- online marketing business
- online marketing strategy
- online videos
- online visibility
- opaque
- open ended question
- opening rate
- opinion
- opinion and experience
- opportunities
- opportunity
- opt-in
- optimisation
- optimise a webpage
- optimised words
- optimum results
- orders
- other media
- Outlook
- outsource
- outsourcing
- overcome
- overcome obstacles
- owners
- ownership
- oxford
- Oxfordshire
- PA
- participate in discussions
- participation
- particular niche
- particular subject or topic
- party
- passion
- passionate
- passionate about what you do
- passive marketing
- passports
- past articles
- pay a professional
- pay online
- pay per click
- pay per click advertising
- payment methods
- Paypal
- pdfs
- people
- perfect
- perfect clients
- perfection
- performance
- performance management
- Performing
- permalink
- permalinks
- permission
- peronalised hand written
- personal
- personal attention
- personal attributes
- personal brand
- personal brand marketing plan
- personal branding
- personal choice
- personal communications
- personal service
- personality
- personnel
- persuasion
- Peugeot 106
- phone call
- photo
- Photos
- phrases
- picture
- Pictures
- pie charts
- pilot testing
- pintrest
- place
- plan
- planning
- plugins
- podcasts
- points
- poor quality
- popularity
- portals
- positive
- positive and energetic
- positive attitude
- positive attitude and approach
- positive marketing
- positivity
- post
- post blogs
- Post Office
- posts
- potential client
- potential clients
- poverty
- powerful tool
- powerful tools
- PowerPoint
- PPC
- PR
- pr story
- practice
- practice blogging
- practise
- praise
- pre-launch
- predictions
- preparation
- present and prospective customers
- present your business
- presentation
- presentation skills
- Presentations
- presenting
- presenting yourself
- presents
- press articles
- press release
- price
- price test
- pricing
- printed
- Printed marketing
- printed newsletters
- printed publications
- printer
- prior knowledge
- priorities
- prison
- prison chaplain
- prison governor
- prison visiting
- prison visitor
- prison visitors
- prison visits
- problem
- problems
- problems and solutions
- product
- product and services
- product or service
- products
- products and services
- professional
- professional appearance
- professional help
- professional speaking
- professional speaking association
- professionals
- profile
- profile page
- Profile Pictures
- programme
- programmers
- progress
- progression
- project
- projector screen
- projects
- prominent call to action
- promise
- promote
- promote small businesses
- promote their business
- promote your blog
- promote your business
- promoted with right callibre
- promoting
- promoting your business
- promotion
- promotional
- promotional aid
- promotional freebies
- promotions
- properly targeted
- proposals
- Propositions
- pros and cons
- prospect
- prospect list
- prospecting
- prospective
- prospective clients
- prospective customers
- prospects
- provide a project
- provide a service
- provide what your customers want
- psa
- Public relations
- public speaking
- publications
- publicise your business
- publicising an event
- publicity
- publish
- publish your message
- publish your news
- publishers
- publishing
- publishing a book
- publishing deal
- purchasing
- purchasing lists
- purpose
- putting customers first
- qualify of product
- quality
- quality assurance
- question
- questionnaires
- questions
- Questions and Answers
- queue
- quote
- quotes
- radio interview
- radio interviews
- raise awareness
- raise money for charity
- raising your expertise
- ranked
- Ranking
- rankings
- reader
- reader interaction
- readers
- reading
- Reading Buses
- real-time networking
- real-time updating
- realistic
- reality
- recession
- recognisable
- recognition
- Recognition Express
- Recommedations
- recommendation
- recommendations
- recommending
- recruit local shops
- recruiting
- recruitment
- Red Nose Day
- redesign blogs
- redundant
- reference
- referral
- referral base
- referral programs
- referral status
- Referrals
- refferals
- regular monthly newsletter
- regularly updated
- relationship
- relationship building
- relationship marketing
- relationship with customers
- relationships
- relevant
- relevant and valuable information
- relevant audience
- relevant contacts
- relevant information
- relevant page
- relevant to your business
- relevant Tweets
- reliability
- reminder
- reminder in the diary
- reminiscences from the past
- repeat business
- repetitions
- representatives
- reps
- repuation
- reputation
- reputation and referrals
- research
- resources
- responses
- responsibilities
- responsible business
- result
- results
- retain knowledge
- retreat
- retweet
- retweeting
- review
- reviews
- reward
- rewrite old topics
- right kind of customer
- right way to recruit
- right way to write a post
- Risks
- ritual
- robots
- ROI
- Rollercoaster
- RSS
- RSS feed
- RSS feeds
- rubbish
- running
- sale
- sales
- sales and marketing
- Sales Bootcamp
- sales matrix
- sales offer
- sales pages
- sales pitch
- sales planning
- sales process
- sales script
- salesman
- sample chapter
- samples
- Sarah Wooldridge
- satisfaction
- satisfied customers
- scanning techniques
- schedule
- scintillating stories
- score
- screen advertising
- Scribbles
- search
- search criteria
- search engine
- search engine optimisation
- search engine positioning
- search engine spiders
- search engine traffic
- search engines
- search.twitter.com
- Seasonal marketing
- second opinion
- Secret Shopper
- secret War work
- section
- security checks
- segmentation
- selling
- selling process
- selling services
- selling techniques
- SEO
- series
- service
- service users
- service with a smile
- service-based companies
- services
- servicing
- setting up
- share
- share and follow posts
- share ideas
- share their knowledge or expertise
- sharing
- sharing a discussion
- sharing knowledge
- shopping
- shopping cart system
- shopping carts
- short and snappy
- shorteners
- show respect
- sign
- sign up forms
- signature
- simple reminder system
- simplicity
- situation
- size
- Skiing
- skills
- skills and experience
- skills development
- skoda
- slideshare
- small business
- small businesses
- SMART
- smart goals
- smart phone
- smart phones
- SMEs
- smile
- So What?; tailored service; what benefits they provide through their products or services.;
- sociability
- sociabilty
- sociable
- sociable and approachable
- Social
- social imagination
- social interaction
- Social Media
- social media diary
- Social media in business
- social media profiles
- social media users
- social network
- social networking
- social networking activities
- social networking activity
- social networking seminar
- social networking site
- social networking sites
- social networking tools
- social networking website
- social networking websites
- social sharing networks
- social sharing sites
- socialise
- software
- sole traders
- solution
- solutions
- solutions to problems
- solve
- solve problems
- solve the problems
- solved
- sos marketing workshop
- SOS Workshop
- source of authority
- spam
- speak
- speakers
- speaking
- speaking in public
- special offer
- special offers
- SpecialEffect
- specialised topics
- specific
- specific landing pages
- spend time getting to know your customers
- spending
- spending money
- spending more time with your clients
- spiders
- sponsor
- spot opportunities
- spread your expertise
- spreading expertise
- spreadsheet
- spreadsheets
- squeeze pages
- staff
- staff training
- stakeholders
- stand out from the crowd
- Stands
- start ups
- starting up a business
- stationery
- statistics
- status update
- status updates
- stay positive
- Stephen covey
- story
- strategies
- strategy
- strengths
- stressful
- strong relationships
- studying
- StumbleUpon
- sturdy framework
- style
- subgroups
- subject
- subject matter
- subject of your post
- subjects
- subscription
- subscription through RSS
- subscriptions
- subscriptions to RSS feeds
- success
- successful
- successful business
- successful businesses
- suggestions
- summary
- summer holiday
- supermarkets
- Supplier Code of Conduct
- suppliers
- supply and demand
- support
- supporters
- Supporting Relationship
- survey
- surveys
- survive
- survive in business
- sustainable report
- SWOT analysis
- SWOT Analysis; Strengths; Weaknesses; Opportunities; Threats; clients; building up the relationship; referrals; service they wanted; social networking to promote their businesses; PR agents
- symbols
- sympathy
- synchrony
- tactic
- tactics
- tags
- talk
- talk to your clients
- talks
- target audience
- target market
- targeted
- targeted mailing list
- targeted marketing
- targets
- team
- teasers
- techincal
- technical
- technician
- techniques
- technological revolution
- technology
- telemarketing
- telesales
- ten successful years in business
- testimonial
- testimonials
- testing
- Thames Training
- thank you
- The Brooke Hospital for Animals
- the client magnet
- The E-Myth Revisited by Michael Gerber
- the room listens when you speak
- the way we speak
- themes
- Third World
- thought leadership
- threats
- tickets
- time
- time and effort
- time and resources
- time for marketing
- time-bound
- time-value benefits
- timings
- tinyurl
- tips
- titles
- Toastmasters
- tone
- tone and pace
- tools
- top tips
- topics
- tracking
- trade show
- traditional
- traffic
- traffic to your blog
- trainer
- trainers
- training
- trains
- transfer the contents
- transport
- trends
- true stories
- trust
- truthful
- Tumblr
- tupe of business
- turn features into benefits
- turnover
- TV
- Tweet
- TweetDeck
- tweeting
- Tweetmeme
- tweets
- tweets that promote
- Twitter streams
- twittering activities
- understand your business
- understand your customers
- understanding
- understanding of the environment
- Understanding your market
- unique
- unique selling point
- up to date
- Updates
- updating
- updating information
- upsell
- upselling
- upset
- URL
- use data correctly
- useful contacts
- users
- using the environment
- USP
- USPs
- valuable
- valuable expertise
- valuable information
- value
- value and quality
- values
- venue
- vibes
- video
- video clips
- video in business
- video marketing
- video testimonials
- video views
- videos
- videos in marketing
- vidoes in business
- Vimeo
- viral marketing
- virtual administration
- Virtual Assistant
- visibility
- visibility on the internet
- visible
- vision
- vision and mission
- visiting cards
- visitor interaction
- visitor traffic
- visitors
- Visual
- voice
- voluntary
- voluntary information
- volunteer
- Volunteer Recruitment Agency
- volunteering with local charities
- volunteers
- volvo
- vouchers
- Waitrose
- walk your talk
- warwickshire
- waste of time
- waste of time and money
- wasting money
- wasting time
- weaknesses
- Web 1.0
- Web 2.0
- Web 3.0
- web developers
- webcopy
- webinar
- Webinars
- weblog
- webpage
- webpages
- website
- website address
- website audit
- website bounces
- website copy
- website developer
- website development
- website management
- website review
- website structure
- website traffic
- website update
- website visitors
- website's index page
- Websites
- weekly goals
- well-written landing page
- what customers want or need
- what do customers want?
- what do you do?
- what does my business do?
- what is important?
- what people want
- what's the point;
- where is your business
- who would notice?
- whu us
- wide audience
- wifi
- window blinds
- windows
- winner
- word of mouth
- WordArt
- Wordpress
- WordPress.com
- WordPress.org
- words
- work
- work on commission
- work place
- workbook
- working
- workshop
- workshops
- World War 2
- world wide web
- worrkshop
- write
- write a book
- write good content
- writing
- writing a book
- writing articles
- writing for your blog
- writing great content
- Yan Couper-Harris
- you
- your business
- YouTube
- YouTube vs Vimeo
- zen
Tuesday 9 August 2011
“Loyalty marketing” is based on the idea of cultivating and nurturing strong relationships with customers and clients to encourage loyalty over time. Businesses who adopt this are […]
Friday 12 November 2010
Last year I responded to my husband’s request for a metal watering can for his birthday. That’s OK, it’s easy to go to Google, type in ‘metal watering cans’ […]
Friday 15 October 2010
In my past post about customer loyalty, I mentioned that “Loyalty requires working on these satisfied customers, giving them excellent, high quality service, forming a relationship […]
Friday 17 September 2010
In one of the questions I answered in LinkedIn, one responder asked me what I meant by added value. He thought it referred to the difference […]