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- one subject that is relevant
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- psa
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- publishers
- publishing
- publishing a book
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- purchasing
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- purpose
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- qualify of product
- quality
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- question
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- questions
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- queue
- quote
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- radio interview
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- raise awareness
- raise money for charity
- raising your expertise
- ranked
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- reader
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- Reading Buses
- real-time networking
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- realistic
- reality
- recession
- recognisable
- recognition
- Recognition Express
- Recommedations
- recommendation
- recommendations
- recommending
- recruit local shops
- recruiting
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- Red Nose Day
- redesign blogs
- redundant
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- referral
- referral base
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- referral status
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- regular monthly newsletter
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- relationship
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- relationship with customers
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- relevant
- relevant and valuable information
- relevant audience
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- relevant information
- relevant page
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- relevant Tweets
- reliability
- reminder
- reminder in the diary
- reminiscences from the past
- repeat business
- repetitions
- representatives
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- repuation
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- reputation and referrals
- research
- resources
- responses
- responsibilities
- responsible business
- result
- results
- retain knowledge
- retreat
- retweet
- retweeting
- review
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- reward
- rewrite old topics
- right kind of customer
- right way to recruit
- right way to write a post
- Risks
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- robots
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- Rollercoaster
- RSS
- RSS feed
- RSS feeds
- rubbish
- running
- sale
- sales
- sales and marketing
- Sales Bootcamp
- sales matrix
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- sales pages
- sales pitch
- sales planning
- sales process
- sales script
- salesman
- sample chapter
- samples
- Sarah Wooldridge
- satisfaction
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- scanning techniques
- schedule
- scintillating stories
- score
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- Scribbles
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- search criteria
- search engine
- search engine optimisation
- search engine positioning
- search engine spiders
- search engine traffic
- search engines
- search.twitter.com
- Seasonal marketing
- second opinion
- Secret Shopper
- secret War work
- section
- security checks
- segmentation
- selling
- selling process
- selling services
- selling techniques
- SEO
- series
- service
- service users
- service with a smile
- service-based companies
- services
- servicing
- setting up
- share
- share and follow posts
- share ideas
- share their knowledge or expertise
- sharing
- sharing a discussion
- sharing knowledge
- shopping
- shopping cart system
- shopping carts
- short and snappy
- shorteners
- show respect
- sign
- sign up forms
- signature
- simple reminder system
- simplicity
- situation
- size
- Skiing
- skills
- skills and experience
- skills development
- skoda
- slideshare
- small business
- small businesses
- SMART
- smart goals
- smart phone
- smart phones
- SMEs
- smile
- So What?; tailored service; what benefits they provide through their products or services.;
- sociability
- sociabilty
- sociable
- sociable and approachable
- Social
- social imagination
- social interaction
- Social Media
- social media diary
- Social media in business
- social media profiles
- social media users
- social network
- social networking
- social networking activities
- social networking activity
- social networking seminar
- social networking site
- social networking sites
- social networking tools
- social networking website
- social networking websites
- social sharing networks
- social sharing sites
- socialise
- software
- sole traders
- solution
- solutions
- solutions to problems
- solve
- solve problems
- solve the problems
- solved
- sos marketing workshop
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- source of authority
- spam
- speak
- speakers
- speaking
- speaking in public
- special offer
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- SpecialEffect
- specialised topics
- specific
- specific landing pages
- spend time getting to know your customers
- spending
- spending money
- spending more time with your clients
- spiders
- sponsor
- spot opportunities
- spread your expertise
- spreading expertise
- spreadsheet
- spreadsheets
- squeeze pages
- staff
- staff training
- stakeholders
- stand out from the crowd
- Stands
- start ups
- starting up a business
- stationery
- statistics
- status update
- status updates
- stay positive
- Stephen covey
- story
- strategies
- strategy
- strengths
- stressful
- strong relationships
- studying
- StumbleUpon
- sturdy framework
- style
- subgroups
- subject
- subject matter
- subject of your post
- subjects
- subscription
- subscription through RSS
- subscriptions
- subscriptions to RSS feeds
- success
- successful
- successful business
- successful businesses
- suggestions
- summary
- summer holiday
- supermarkets
- Supplier Code of Conduct
- suppliers
- supply and demand
- support
- supporters
- Supporting Relationship
- survey
- surveys
- survive
- survive in business
- sustainable report
- SWOT analysis
- SWOT Analysis; Strengths; Weaknesses; Opportunities; Threats; clients; building up the relationship; referrals; service they wanted; social networking to promote their businesses; PR agents
- symbols
- sympathy
- synchrony
- tactic
- tactics
- tags
- talk
- talk to your clients
- talks
- target audience
- target market
- targeted
- targeted mailing list
- targeted marketing
- targets
- team
- teasers
- techincal
- technical
- technician
- techniques
- technological revolution
- technology
- telemarketing
- telesales
- ten successful years in business
- testimonial
- testimonials
- testing
- Thames Training
- thank you
- The Brooke Hospital for Animals
- the client magnet
- The E-Myth Revisited by Michael Gerber
- the room listens when you speak
- the way we speak
- themes
- Third World
- thought leadership
- threats
- tickets
- time
- time and effort
- time and resources
- time for marketing
- time-bound
- time-value benefits
- timings
- tinyurl
- tips
- titles
- Toastmasters
- tone
- tone and pace
- tools
- top tips
- topics
- tracking
- trade show
- traditional
- traffic
- traffic to your blog
- trainer
- trainers
- training
- trains
- transfer the contents
- transport
- trends
- true stories
- trust
- truthful
- Tumblr
- tupe of business
- turn features into benefits
- turnover
- TV
- Tweet
- TweetDeck
- tweeting
- Tweetmeme
- tweets
- tweets that promote
- Twitter streams
- twittering activities
- understand your business
- understand your customers
- understanding
- understanding of the environment
- Understanding your market
- unique
- unique selling point
- up to date
- Updates
- updating
- updating information
- upsell
- upselling
- upset
- URL
- use data correctly
- useful contacts
- users
- using the environment
- USP
- USPs
- valuable
- valuable expertise
- valuable information
- value
- value and quality
- values
- venue
- vibes
- video
- video clips
- video in business
- video marketing
- video testimonials
- video views
- videos
- videos in marketing
- vidoes in business
- Vimeo
- viral marketing
- virtual administration
- Virtual Assistant
- visibility
- visibility on the internet
- visible
- vision
- vision and mission
- visiting cards
- visitor interaction
- visitor traffic
- visitors
- Visual
- voice
- voluntary
- voluntary information
- volunteer
- Volunteer Recruitment Agency
- volunteering with local charities
- volunteers
- volvo
- vouchers
- Waitrose
- walk your talk
- warwickshire
- waste of time
- waste of time and money
- wasting money
- wasting time
- weaknesses
- Web 1.0
- Web 2.0
- Web 3.0
- web developers
- webcopy
- webinar
- Webinars
- weblog
- webpage
- webpages
- website
- website address
- website audit
- website bounces
- website copy
- website developer
- website development
- website management
- website review
- website structure
- website traffic
- website update
- website visitors
- website's index page
- Websites
- weekly goals
- well-written landing page
- what customers want or need
- what do customers want?
- what do you do?
- what does my business do?
- what is important?
- what people want
- what's the point;
- where is your business
- who would notice?
- whu us
- wide audience
- wifi
- window blinds
- windows
- winner
- word of mouth
- WordArt
- Wordpress
- WordPress.com
- WordPress.org
- words
- work
- work on commission
- work place
- workbook
- working
- workshop
- workshops
- World War 2
- world wide web
- worrkshop
- write
- write a book
- write good content
- writing
- writing a book
- writing articles
- writing for your blog
- writing great content
- Yan Couper-Harris
- you
- your business
- YouTube
- YouTube vs Vimeo
- zen
Wednesday 28 November 2018
Running your own business can be very rewarding; it can also be hard work. The market place for coaches, consultants and trainers is particularly crowded, with […]
Wednesday 17 January 2018
Last year I gave a talk about how coaches, consultants and trainers can promote themselves. There is so much marketing that you can do when you […]
Wednesday 14 June 2017
In an earlier blog this year (which you can find here) we looked at how important it is to get clear on where you are, before […]
Monday 16 April 2012
?I?ve tried direct marketing and it doesn?t work.? ?I went networking once but it didn?t bring me any new clients.? These are phrases that I hear […]
Friday 10 February 2012
I recently read some great tips from a customer service expert for calming people down if they are making a complaint. Hold your customers in high […]
Wednesday 15 June 2011
Can you sell your products and services from the stage? I?m not talking about the theatrical stage or suggesting that you become an actor. This is […]
Monday 23 May 2011
Do you recognise this scenario? You start your business and you?re not very busy, so you do lots of marketing ? going networking, sending newsletters and […]