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How Do You Do Seven Star Customer Service?

I read somewhere that the Burj Al Arab in Dubai is the only seven star hotel in the world. I also read that the Customer Service Manager had three simple standards for great customer service. They...

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Latest Blog

Are You Talking Yourself Out of New Business?

A few years ago I asked one of my clients what she got from working...

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Marketing Really isn’t Rocket Science

Marketing is not rocket science. It might feel scary if you’re not sure what you’re...

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Did I use AI to Write this Blog?

In case you haven’t yet noticed, AI (Artificial Intelligence) is becoming rather common place in...

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