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How do emotions drive buying decisions?

What are the best strategies for building strong, lasting customer connections? If you’re ready to move beyond transactions and build real relationships with your customers, this episode is for you.

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Latest Blog

Don’t Listen to What Your Clients Really Want!

A couple of years ago I ran my StandOut Strategies workshop for a CEO group...

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How to Lose Clients – for Certain!

I write a lot about how your business can stand out, win new clients and...

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Want to Get Better at Selling Your Service?

Many people I speak to – especially the owners of small service businesses – tell...

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