[caption id="attachment_350" align="alignleft" width="85" caption="Chantal"][/caption] ?Dear Sir or Madam? - if you really want to get my attention, make a phone call first to find out my name, instead of addressing me that way. ?We currently have...
[caption id="attachment_361" align="alignleft" width="85" caption="Alice"][/caption] Reading Buses are in a bit of a mess at the moment. This affects me because my children use them to get to school, but it seems they have also affected...
[caption id="attachment_361" align="alignleft" width="85" caption="Alice"][/caption] Very interesting phenomenon happened the last time I went to the Compton Day Care Centre for my CSR Assignment in Listening. I arrived to greet my service users, and met with...
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[caption id="attachment_350" align="alignleft" width="85" caption="Chantal"][/caption] I?ve just spent an hour catching up on reading newsletters. I often don?t have time to read them as they arrive, so put them somewhere safe and then read them when...
[caption id="attachment_350" align="alignleft" width="85" caption="Chantal"][/caption] We?re building a brand new website for Appletree, so I thought I?d let you know how we?re doing it and how we do it for clients. The first thing we did...
[caption id="attachment_361" align="alignleft" width="85" caption="Alice"][/caption] It?s beginning to get quite noticeable how the service users are getting used to me turning up on Wednesday mornings at the Compton Day Care Centre. I get big smiles when...
[caption id="attachment_361" align="alignleft" width="85" caption="Alice"][/caption] Advertising is having a difficult time at the moment, as there is a 'rumour' going about that it doesn't work. Well, that is true if your advert is rubbish, and believe...
[caption id="attachment_350" align="alignleft" width="85" caption="Chantal"][/caption] Quite a few years ago, when people discovered PowerPoint and how useful it was for creating presentations, there was a trend for throwing as much into a presentation as possible. In...
[caption id="attachment_361" align="alignleft" width="85" caption="Alice"][/caption] There is no point in collecting data about your customers if you don't use it effectively. For example, Andrew had a new boiler fitted the other month, and as per usual...
A couple of years ago I ran my StandOut Strategies workshop for a CEO group...
I write a lot about how your business can stand out, win new clients and...
Many people I speak to – especially the owners of small service businesses – tell...
